Skip to main content

Change & Project Management

Change Engagement Lead

Job ID: 010346

Location: Leeds, UK, LS1 8EQ

Job type: Permanent - Full Time

Salary: Circa £55,000 Dependent upon Experience + Bonus & Benefits

Apply now

Change Engagement Lead Lead engagement and communications across Change Delivery

This is a key role within Change Delivery, responsible for leading and continually enhancing engagement across the function. As Change Engagement Lead, you will ensure colleagues have clear, consistent and meaningful insight into priorities, plans and outcomes, helping to create alignment, strengthen collaboration and improve colleague experience. Working closely with senior leaders, Delivery Squads and Internal Communications, you will play a critical role in ensuring engagement activity supports the successful delivery of the Society's change agenda.

About the role

As our Change Engagement Lead, you will own the Change Delivery engagement service, leading the planning, delivery and continuous improvement of engagement activity across the function.

  • Develop and lead the Change Delivery engagement approach, ensuring communication, engagement plans and events provide clear, consistent and timely information aligned to delivery priorities.

  • Lead the design and delivery of high-quality engagement activity, including town halls, leadership forums, briefings and functional updates, ensuring leaders are equipped to communicate confidently and consistently.

  • Provide insight, challenge and continuous improvement of engagement outcomes, strengthening collaboration, transparency and colleague experience across Delivery Squads and enabling teams.

About you

You will be an experienced engagement and communications professional with a strong understanding of change delivery environments and the ability to translate complex information into clear, credible and compelling narratives.

  • Significant experience leading engagement and communications activity within complex change, transformation or delivery organisations, with responsibility for planning, execution and outcomes.

  • Proven ability to translate complex plans, priorities and delivery outcomes into clear and engaging communications for a range of audiences, including senior leaders and leadership teams.

  • Strong stakeholder management, facilitation and influencing skills, with the ability to drive alignment, improve collaboration and enhance engagement across a large and diverse function.

About our Benefits

Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as…

  • Our pension scheme (where you can get up to 11% from us)

  • On target bonus of 7% (with the opportunity to earn up to a maximum 15%)

  • Access to brilliant health benefits

  • Life assurance at 6 times your salary

  • 25 days’ holiday (and the option to buy more)

  • Cycle to work or an interest-free loan for an annual ticket

  • Wellbeing resources and tools

  • Retail and Leisure discounts

Find out more about what we offer

Learning & Development

Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.

These include...

  • Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
  • Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
  • Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
  • Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
  • REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Learn about developing your career here

Our ways of working and flexibility

shutterstock_2413814025_(1).jpg

We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. We help our colleagues get the most out of work, and take care of themselves, wherever they’re working.

We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.

Find out more about our Ways of Working

Our Colleague Networks & Groups

Our Vision is to be a leading organisation that embraces diversity, champions equity, and creates an inclusive environment where all individuals regardless of their background or identity feel valued, empowered and supported.

Our Colleague Networks and Groups are designed to amplify the voices of diverse groups and provide a structured route to effect real change. They provide a safe space and use colleague feedback to support the progression of our DEI Strategy. Our eight networks and groups are:

Proud Network icon
Ethnicity Network icon
Parent and Carers' Network icon
Women's Network icon
Family_Foundations_Group_Logo.png
Gender_Network_Logo.png
Menopause_Group_logo.png
Social_Mobility_Group_logo.png

Hear from our People

One of the exciting things I have been working on during my time here is implementing robotic software automation!

Jessica

Engineering and Automation Manager, Leeds

Our commitments to Community and Charity

Ever since we started back in 1864, we’ve had a clear purpose – to do some good in our communities through helping people keep their savings safe. And helping everyone have a place to call home. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.

We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.

Read more about our commitment to charity and our communities

Similar Roles

  • Change Workforce Planning Lead

    Job ID: 010344

    Location: Leeds, UK, LS1 8EQ

    Job type: Permanent - Full Time

    Salary: Circa £70,000 Dependent upon Experience + Bonus & Benefits

    Apply now
  • Business Case and Benefits Lead

    Job ID: 010345

    Location: Leeds, UK, LS1 8EQ

    Job type: Permanent - Full Time

    Salary: Circa £70,000 Dependant upon Experience + Bonus & Benefits

    Apply now

Change Engagement Lead

Apply now