Executive Directors and Chief Officers

Susan has more than 25 years of experience in financial services having held senior executive positions at a number of large retail banks in the UK. Susan was most recently Head of Customer Transformation at Barclays where she was responsible for leading and supporting all colleagues in frontline teams to deliver a differentiated customer experience.

Susan Allen BA Hons (Econ) ACIB ACT OBE Chief Executive

Alasdair has over 20 years of experience in Finance working in a variety of Board level roles, both non-executive and executive. These include CFO and Interim CEO of YBS, Audit Committee Chair for both Sainsbury’s Bank and Coventry Building Society and a number of roles at Lloyds Banking Group.

Alasdair Lenman MA ACMA Chief Finance Officer

David has over a decade of experience in retail banking and has a strong track record of driving commercial performance in financial services organisations, including the mutual sector. He is also a director of Accord Mortgages Limited.

David Morris BA MA Chief Commercial Officer

Orlagh was previously Head of Human Resources for AXA Sunlife, Group Human Resources Director for FTSE-100 insurer Royal Sun Alliance as well as Group Human Resources Director for AIB in Dublin.

Orlagh Hunt BA FCIPD Chief People Officer

Richard has extensive experience of risk management within the financial services industry. He is also a director of Accord Mortgages Limited.

Richard Wells FCIB Chief Risk Officer

Kate has a broad range of audit, risk and financial experience within the financial services industry. She is responsible for our 'third line of defence' in the Society's risk management model, including evaluating how we manage our capital, liquidity, credit, operational and regulatory risks.

Kate Ireland BSc FCA Chief Internal Audit Officer