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Our Purpose

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For over 160 years, our Purpose has been to deliver Real Help with Real Life. This means members coming together to make good homes possible for more people.

It’s the reason we exist and the role we want to play in the world.

As a building society, that’s our job. We help people save and take steps towards secure, sustainable homes - whether they’re owned or rented.

Because good homes aren’t just bricks and mortar - they shape health, happiness, opportunity, and our path to a greener future.

Find out more about why you should join >

Putting our purpose into action

Putting our purpose into action starts with being the number one choice for savers. By delivering great service, fair rewards and products that work for our members, we create a collective effort that is good for members and good for society.

And it goes further. We're building on what we’ve already started, while also exploring exciting new initiatives to make good homes possible:

Making home ownership more accessible:

From innovative products like our £5k deposit mortgage, to strong broker relationships, we’re helping first-time buyers take their first steps toward having a good home.

Find out more >

Helping more people make the most of their homes:

Through partnerships like Snugg, we’re boosting home energy efficiency. And through our partnership with Uinsure we’re making protecting your home simpler and fairer.

Supporting responsible landlords:

As the UK’s fifth biggest buy-to-let mortgage lender, we’re working with landlords and brokers to create more good rental homes. ​

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Investing in creating more good homes:

We’re exploring ways to work with members and partners to back projects that deliver good homes for communities across the UK.

Calling for change in the housing system:

We’ll continue to use our voice to push the government on housing reform, as we did with our Home Improvements policy paper in 2024.

Find out more >

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Our awards and accreditations: