HomeAbout UsWhy work at YBS?

Why work at YBS?

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At Yorkshire Building Society, our Purpose is clear. We exist to deliver Real Help with Real Life – this means members coming together to make good homes possible for more people.

Delivering on our Purpose takes every single one of our colleagues, who are supported to take ownership, create progress at pace, and make a real difference in our members’ and customers’ lives.

Our Purpose >

Our Strategy

To deliver our Purpose, and make a difference to the lives of our members and customers, we’re focusing on four strategic pillars:

Double our customer reach and deepen the impact we have on their lives:

Grow our reach and deliver more value through products and benefits built around members’ needs. ​

Create joyful experiences for our customers who will love and trust us:

Make every interaction – whether in person, online, or by phone – easy, human, and rewarding, and show members the difference their money makes.

Cultivate an ambitious culture and move together at pace:

Build a culture that moves at pace and inspires people to achieve more together.

Build a Society that’s future ready and fit to serve generations to come:

Shape a Society that’s fit for tomorrow and built to serve generations to come.

Our behaviours

At Yorkshire Building Society, we live and breathe four Behaviours that guide how we work together and how we treat each other.

At our best:

  • We care about people: Putting customers of today and tomorrow first.
  • We reach for better: Continually improving to make a difference.
  • We say it straight: Building courage in our collective and personal convictions.
  • We make it happen: Setting the right pace to deliver.
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What does it all mean for you?

When you combine our strategic ambitions with our purpose and behaviours, and with the promises we make to our colleagues, you can start to see the bigger picture.

We want to be a diverse and inclusive workplace where our colleagues can thrive, and where talent can grow. We’re creating a high-performance culture that’s driven by flexibility, technology, collaboration and innovation. And we’re becoming an organisation with a true growth mindset and huge confidence in our future.

It all means that Yorkshire Building Society is the kind of place that really can Help Your Career Happen.

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