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IT, Marketing

UX Designer - 12 Month FTC

Job ID: 010295

Location: Leeds, UK, LS1 8EQ

Job type: Fixed Term - Full Time

Salary: Up to £62,000 Dependent on Experience + Bonus & Benefits

Apply now

UX Designer (12-Month Fixed Term Contract)

Shape the future of digital experiences at YBS!

Are you an experienced UX Designer who wants to help create better digital experiences for millions of customers?

At Yorkshire Building Society, we're delivering a major digital transformation across our web and mobile channels. We're looking for a talented UX Designer to join our growing multidisciplinary design team and help us create simple, intuitive and accessible experiences that make a real difference to our customers' lives.

You'll join an established User-Centred Design practice that includes UX Design, User Research, Service Design and Content Design. Together, we're shaping the future of YBS digital services and driving the adoption of inclusive, evidence-based design across the organisation.

This is an opportunity to work on large-scale digital journeys, influence strategic design decisions, and help build products and services used by millions of customers.

This is a 12-month fixed term contract with the possibility of extension.

About the role

As a UX Designer, you'll work collaboratively across product, technology and design teams to solve complex customer and business problems through simple, intuitive digital experiences.

You will:

  • Turn complex customer and business requirements into clear, simple and engaging digital experiences

  • Design end-to-end experiences across web and mobile channels, from early concepts through to detailed UI design

  • Create wireframes, user flows, prototypes and high-fidelity designs using Figma

  • Work closely with User Researchers, Service Designers, Content Designers, Product Managers and Developers to shape solutions that meet customer and business needs

  • Use research, usability testing, analytics and customer insight to inform and validate design decisions

  • Iterate quickly using a create, test and learn approach to continuously improve experiences

  • Work with and contribute to our Design System, helping drive consistency, accessibility and quality across our digital products

  • Champion inclusive and accessible design practices throughout the design process

  • Contribute to our growing design community and help build awareness and understanding of design across YBS

Please note: This is a hybrid role with a mixture of remote working and regular onsite attendance at our Leeds city centre office.

About you

You'll already have experience creating digital products and services that balance customer needs with business goals. You're curious, collaborative and motivated by solving real customer problems.

You'll have:

  • Experience designing digital products and services for web and mobile platforms

  • The ability to transform complex problems into simple, intuitive interactions and interfaces

  • A strong portfolio demonstrating your design process, thinking and outcomes

  • Excellent Figma skills, including prototyping and interaction design

  • Experience working with a Design System and applying reusable patterns and components

  • Experience using research, data and evidence to inform design decisions.

  • The ability to test, learn and iterate rapidly based on customer feedback and insight

  • Experience working collaboratively with cross-functional teams including Product, Technology and Design

  • A strong understanding of accessibility and inclusive design principles

  • Excellent communication and stakeholder management skills, with the ability to explain design rationale clearly and confidently

  • Curiosity and a willingness to learn, experiment and continuously improve your craft

Our Head Office teams are known as Enabling Functions. They're open, innovative, collaborative and always focused on doing what’s right.

And they’re here to support our colleagues by providing a range of high quality, head office services, including  marketing. Whatever team you join, you’ll discover that it’s a welcoming, supportive and inclusive place to be, with all the flexibility you need to make work a rewarding part of your life.

About Our Benefits

Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as…

  • Our pension scheme (where you can get up to 11% from us)

  • On target bonus of 7% (with the opportunity to earn up to a maximum 15%)

  • Access to brilliant health benefits

  • Life assurance at 6 times your salary

  • 25 days’ holiday (and the option to buy more)

  • Cycle to work or an interest-free loan for an annual ticket

  • Wellbeing resources and tools

  • Retail and Leisure discounts

Find out more about what we offer

Learning & Development

Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.

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These include...

  • Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
  • Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
  • Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
  • Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
  • REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Learn about developing your career here

Our Colleague Networks & Groups

Our Vision is to be a leading organisation that embraces diversity, champions equity, and creates an inclusive environment where all individuals regardless of their background or identity feel valued, empowered and supported.

Our Colleague Networks and Groups are designed to amplify the voices of diverse groups and provide a structured route to effect real change. They provide a safe space and use colleague feedback to support the progression of our DEI Strategy. Our eight networks and groups are:

Accessibility Network icon
Ethnicity Network icon
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Parent and Carers' Network icon
Proud Network icon
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Our ways of working and flexibility

Colleague smiling at phone in the office

We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. We help our colleagues get the most out of work, and take care of themselves, wherever they’re working.

We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.

Find out more about our Ways of Working

Hear from our people

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Community and Charity

Ever since we started back in 1864, we’ve had a clear purpose – to do some good in our communities through helping people keep their savings safe. And helping everyone have a place to call home. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.

We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.

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UX Designer - 12 Month FTC

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