Payments Scheme & Supplier Analyst

Joining us as a Payments Scheme & Supplier Analyst will give you the opportunity to help make sure our payment services run smoothly, meet industry requirements and continue to provide a reliable service for our customers.

You’ll work with teams across the Society, our sponsor banks and payment suppliers, giving you a great opportunity to build your knowledge of the payments industry and how our payment services operate.

About the role

You’ll help us manage our relationships with payment suppliers and sponsor banks, monitor how our services are performing and make sure we continue to meet payment scheme requirements.

The payments industry is constantly changing, so you’ll also help us understand new scheme, regulatory and industry developments and what they could mean for our payment services.

Your responsibilities will include:

• Monitoring the performance of our payment suppliers, using service information and data to identify trends, issues or areas that need attention.

• Helping to make sure we continue to meet payment scheme requirements and supporting activities with our sponsor banks.

• Reviewing updates from payment schemes, regulators and suppliers and helping to understand what they mean for YBS.

• Supporting changes to our payment services, including helping to assess impacts and making sure we're ready for changes when they happen.

• Helping to manage payment-related incidents and issues, working with internal teams and external suppliers to understand and resolve them.

• Maintaining clear and accurate records relating to our payment schemes and suppliers.

• Monitoring supplier service levels and supporting contract renewals and reviews.

• Using data and management information to support supplier reviews, payment scheme monitoring and reporting.

• Supporting the processing and checking of payments and charges relating to our payment suppliers.

• Supporting the Payments Scheme & Supplier Manager and acting as their delegate when required.

The team work on a hybrid basis. There is a minimum requirement to be in the office 2 days per week and so you can blend working from home with an office presence.

About you

We’re looking for someone with relevant experience in payments, banking, financial services, supplier management or a similar operational environment, who is keen to build their knowledge of payment schemes and supplier management.

Ideally, you’ll have:

• Experience working in payments, banking, financial services, supplier management or a similar environment.

• A good understanding of payment services and an interest in developing your knowledge of UK payment schemes and the wider payments industry.

• Good analytical skills, with experience of reviewing information and data to identify trends, issues or areas requiring further investigation.

• Experience of supporting operational teams, service management, change or continuous improvement activities.

• Good organisational skills and attention to detail, with the ability to manage a range of activities and priorities.

• Good communication and relationship-management skills, with experience of working with a range of internal and external stakeholders.

• The confidence to ask questions, challenge where appropriate and raise risks or issues when something doesn’t look right.

Ready to apply?

If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.