People & HR
Learning Delivery Specialist
Job ID: 010431
Location: Leeds, UK, LS1 8EQ
Job type: Permanent - Full Time
Salary: £33,750 - £40,000 (depending on experience) + Bonus & Benefits
Apply now
Do you have a passion for helping others learn and develop? We're looking for a Learning Delivery Specialist to join us and play a key role in delivering engaging and inclusive learning experiences. You'll help colleagues across YBS build their capability, confidence and skills, enabling them to thrive both now and in the future.
About the role
This is a highly visible role where you'll facilitate a wide range of learning interventions, from leadership development and behavioural skills programmes to operational learning. You'll work closely with learning designers, subject matter experts and business leaders to ensure our learning experiences remain effective, relevant and impactful. Some responsibilities include:
- Delivering engaging face-to-face learning sessions across Leeds and Bradford and virtual learning through Microsoft Teams.
- Facilitating leadership and professional skills programmes, adapting your approach to different audiences and learning needs.
- Creating inclusive and supportive learning environments where colleagues can learn with confidence.
- Maintaining and updating learning materials to ensure they remain accurate, effective and aligned to business and regulatory requirements.
- Providing feedback and insight to learning designers to continuously improve learning interventions.
- Preparing and coordinating all learning logistics to ensure smooth and professional delivery.
- Supporting colleagues through coaching, buddying and refresher learning where additional development is required.
- Managing and supporting colleague development platforms, including mentoring and strengths tools.
- Measuring learning effectiveness and identify opportunities to enhance the learner experience.
About you
We're looking for someone who is passionate about learning, development and helping others succeed. You'll be a confident facilitator who can quickly build rapport, adapt your style and create positive learning experiences for a diverse range of colleagues.
You'll ideally bring:
- Experience delivering both virtual and face-to-face learning.
- Strong facilitation skills, ideally including leadership development and behavioural skills programmes.
- Excellent relationship-building and communication skills.
- A genuine interest in how people learn and develop.
- Confidence using Microsoft Teams, Office 365 and digital learning platforms.
- Strong organisation and planning skills, with the ability to manage multiple priorities.
- The flexibility to respond to learner needs and adapt delivery in the moment.
It would be great if you also have:
- Experience designing or co-creating learning content.
- Experience supporting mentoring, coaching or behavioural development initiatives.
- A learning, development or facilitation qualification.
About Our Benefits
Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as…
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Our pension scheme (where you can get up to 11% from us)
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On target bonus of 7% (with the opportunity to earn up to a maximum 15%)
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Access to brilliant health benefits
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Life assurance at 6 times your salary
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25 days’ holiday (and the option to buy more)
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Cycle to work or an interest-free loan for an annual ticket
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Wellbeing resources and tools
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Retail and Leisure discounts
Learning & Development
Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.
These include...
- Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
- Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
- Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
- Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
- REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Our ways of working and flexibility
We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. We help our colleagues get the most out of work, and take care of themselves, wherever they’re working.
We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Find out more about our Ways of WorkingOur Colleague Networks & Groups
Our Vision is to be a leading organisation that embraces diversity, champions equity, and creates an inclusive environment where all individuals regardless of their background or identity feel valued, empowered and supported.
Our Colleague Networks and Groups are designed to amplify the voices of diverse groups and provide a structured route to effect real change. They provide a safe space and use colleague feedback to support the progression of our DEI Strategy. Our eight networks and groups are:
Our commitments to Community and Charity
Ever since we started back in 1864, we’ve had a clear purpose – to do some good in our communities through helping people keep their savings safe. And helping everyone have a place to call home. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Read more about our commitment to charity and our communitiesSimilar Roles
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Learning Triage Specialist- 12 Month FTC
Job ID: 010429
Location: Leeds, UK, LS1 8EQ
Job type: Fixed Term - Full Time
Salary: £33,750 - £40,000 (depending on experience) + Bonus & Benefits
Apply now -
Manager - People Operations
Job ID: 010428
Location: Leeds, UK, LS1 8EQ
Job type: Permanent - Full Time
Salary: £54,000 - £64,000 (depending on experience) + Bonus & Benefits
Apply now