Business Resilience Specialist
Job ID: 010285
Location: Leeds, UK, LS1 8EQ
Job type: Permanent - Full Time
Salary: From £31,500 - £45,800 Dependent upon Experience + Bonus & Benefits
Apply now
This is an opportunity to develop your expertise across Business Continuity, Disaster Recovery and Crisis Management, working with a wide range of stakeholders to strengthen resilience and drive continuous improvement.
About the role
As a Business Continuity Specialist, you will support the delivery and continual improvement of the Business Continuity Management System (BCMS), helping ensure critical services can continue during periods of disruption.
Deliver key business continuity activities, including Business Impact Assessments, Business Continuity Plans and resilience exercises
Support Disaster Recovery readiness and assurance, working with technology teams to strengthen recovery capabilities
Assist with the operation, testing and continuous improvement of crisis management frameworks and response plans
Analyse BC, DR and Crisis Management data, producing meaningful insights and reporting to support decision-making
Use digital and AI-enabled tools to improve reporting, documentation and process efficiency
Build strong relationships across business and technology teams to embed resilience requirements and best practice
Support governance activities, tracking testing outcomes, remediation actions and continuous improvement initiatives
About you
You'll bring experience in business continuity, operational resilience or a related discipline, along with a proactive approach to problem-solving and stakeholder engagement.
Experience delivering business continuity activities such as BIAs, continuity planning and exercising
Understanding of Disaster Recovery testing, technology recovery planning and incident response processes
Strong analytical skills, with experience using Power BI or similar reporting tools to produce actionable insights
Excellent stakeholder management skills, with the ability to translate technical concepts into clear business language
Knowledge of business continuity best practice, such as ISO 22301, BCI Good Practice Guidelines or relevant industry standards
Experience supporting resilience, risk or operational continuity programmes within a complex or regulated environment
A continuous improvement mindset, with the ability to identify opportunities to enhance processes, reporting and resilience capabilities
About Our Benefits
Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as…
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Our pension scheme (where you can get up to 11% from us)
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On target bonus of 7% (with the opportunity to earn up to a maximum 15%)
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Access to brilliant health benefits
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Life assurance at 6 times your salary
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25 days’ holiday (and the option to buy more)
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Cycle to work or an interest-free loan for an annual ticket
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Wellbeing resources and tools
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Retail and Leisure discounts
Learning & Development
Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.
These include...
- Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
- Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
- Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
- Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
- REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Our Colleague Networks & Groups
Our Vision is to be a leading organisation that embraces diversity, champions equity, and creates an inclusive environment where all individuals regardless of their background or identity feel valued, empowered and supported.
Our Colleague Networks and Groups are designed to amplify the voices of diverse groups and provide a structured route to effect real change. They provide a safe space and use colleague feedback to support the progression of our DEI Strategy. Our eight networks and groups are:
Community and Charity
Ever since we started back in 1864, we’ve had a clear purpose – to do some good in our communities through helping people keep their savings safe. And helping everyone have a place to call home. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Our ways of working
We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. And help our colleagues get the most out of work, and take care of themselves, wherever they’re working.
Whether you’re in an office-based team or your team is spread across the country, you’ll have lots of chances to get together with your colleagues for those Moments that Matter – which are all about building wonderful relationships and strong bonds with your colleagues.
Find out more about our Ways of Working here:Similar Roles
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