Administration ,Customer Service & Support
Savings Analyst
- Job ID: 008623
- Location: Leeds, UK, LS1 8EQ
- Job type: Permanent - Full Time
- Salary: £25,000 - £29,000 Per Annum (depending on experience) + Bonus & Benefits
Please note internally this role is known as a Product Support Consultant.
We are thrilled to offer a superb opportunity for a Product Support Consultant to join our Savings Trading team. You’ll be working closely as part of the wider team to develop management information, competitor insight and intelligence, and customer insights, which will help bring new products to market, engage with our customers and colleagues, and support delivery of our savings plans.
About the role
In this role, you’ll play a big role in making a difference to our members and the Society, working in a team at the forefront of our vision for our Savings product range. You’ll do that by;
- Supporting implementation of divisional plans to ensure we deliver against our strategic priorities, getting involved in a range of projects and initiatives to further improve our savings offering.
- Develop and analyse daily and weekly product performance management information, insight, and recommendations.
- Undertake regular competitor and market intelligence reports, helping to support product and pricing recommendations.
- Work collaboratively with a range of stakeholders to provide savings product details for set up and launch.
About you
As our next Product Support Consultant, you’ll bring with you a passion for understanding how savings products can affect members and customers. You’ll be driven, data orientated, and enjoy taking a collaborative approach to your work. You'll have;
- A positive attitude and inquisitive mind
- A flair for analytical and data skills, across several data tools including Microsoft Excel.
- Good communication skills, with the ability to engage with, and influence, key stakeholders, with a skill for bringing the story behind the numbers to life.
- A good understanding of YBS, our savings products, and key competitors, as well as an awareness of the regulatory landscape.
- An understanding of the financial services industry.
About us
At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
About our Benefits
We offer lots of fantastic rewards that you can make the most of in and out of work, including:
- Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
- Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
- Healthcare. Health and wellbeing are an important part of life at YBS, when you join us, you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality, and health discounts,
Ready to apply?
If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.
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