Business Development Adviser (12 Month FTC)

We’re excited to offer a 12-month secondment opportunity for a Business Development Advisor to join our team based in Bradford. In this role, you'll utilise your communication skills to establish strong relationships with our mortgage brokers, ensuring exceptional customer service.

About the role

As our next Telephony Business Development Adviser, you’ll be the first point of call for mortgage intermediaries looking to place their clients with our Accord mortgage brand. Your role is to provide exceptional levels of service utilising your expertise of our mortgage products and propositions. You’ll be interacting with mortgage intermediaries via phone calls and Webchat, with the aim of doing all you can to support Intermediaries make the right choice for the customers and adding value to their business.

You’ll spend much of your time supporting our brokers with a range of enquiries. With market leading training and support you’ll be able to talk confidently about our products and services whilst building and maintaining strong relationships. You will work alongside other business areas to make sure we’re able to offer our intermediaries the very best service.

The role offers the opportunity to build a solid foundation of knowledge about the mortgage industry and Intermediary market. This expertise will place you in a strong position to develop a career in mortgages should you choose to do with the opportunity to achieve formal mortgage qualifications, perhaps move into the advisory space or a more proactive sales role with Intermediaries.

Please note this role is based at our Bradford Head office with a view of hybrid working in the future. There are great public transport connections nearby, and on-site parking.

About you

As well as being great with customers, you will have:

• A passion for building and maintaining relationships
• Great work ethic
• Customer service experience

About us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.

Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
• Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts

Ready to apply?

If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.

Please note applications are reviewed frequently therefore this role may close prior to the advertised closing date.

Want more information?

If you have any questions about this role, please contact Nicola Oates on NOates@ybs.co.uk