Change & Project Management
Business Manager
Job ID: 009326
Location: Leeds, UK, LS1 8EQ
Job type: Permanent - Full Time
Salary: up to £72,000 based on experience plus benefits
Apply now
Business Manager Customer Division
We’re looking for someone who can help us run the Customer Division like clockwork. As Business Manager, you’ll work closely with senior leaders to keep things moving, make sure plans are solid, and help us deliver for our people and our members.
This is a new role, and it’s all about making sure the division runs simply and smoothly with a clear operating rhythm, joined-up planning, and no surprises.
About the Role
Set and maintain a structured operating rhythm for the division so everyone knows what’s happening, when, and why.
Keep tabs on what’s live, what’s coming, and what needs attention.
Spot risks early and help keep delivery on track.
Feed in insight from across the team to support smart decision-making.
Help shape strategies, policies, and reports that make a difference.
Build strong relationships across teams to keep things joined up.
Support change and improvement and help us do things better.
About You
You’re default position is ‘can-do’.
You’re organised, hard working, and good at making things happen.
You’ve led projects and worked across different teams before.
You know how to turn plans into action and use data to back it up.
You’re confident presenting ideas and updates clearly, whether in writing or face-to-face.
You’ve worked with senior stakeholders and know how to manage competing priorities.
Business Impact
We may be almost 160 years old, but we’re still leading the way when it comes to digital transformation. Our ever-growing IT, Transformation and Digital teams are embracing innovation to shape change. And drive us into the modern age of information, AI, and automation. All whilst keeping us, and our members, safe. So, they have a real impact on our transformation journey, and our future. And that means you can too!
Learning & Development
Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.
These include...
- Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
- Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
- Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
- Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
- REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Our ways of working and flexibility
We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. We help our colleagues get the most out of work, and take care of themselves, wherever they’re working.
We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Find out more about our Ways of WorkingAbout Our Benefits
Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as...
-
Our pension scheme (where you can get up to 11% from us)
-
On target bonus of 7% (with the opportunity to earn up to a maximum 15%)
-
Access to brilliant health benefits
-
Life assurance at 6 times your salary
-
25 days’ holiday (and the option to buy more)
-
Cycle to work or an interest-free loan for an annual ticket
-
Wellbeing resources and tools
-
Retail and Leisure discounts
Hear from some of our people about what working at Yorkshire Building Society is like, and what it means for them...
Meet the Recruiter(s)
Jessica Wilkinson
Executive Resourcing Specialist
Connect with Jessica WilkinsonSince being at YBS I have been fortunate enough to have gained experience recruiting in most of our head office functions including People, Rick, Finance, Commercial and Audit.
I am currently working in our Exec Resourcing team working on senior level recruitment in Risk, Commercial and Internal Audit and would love to hear from you if you are interested in senior opportunities in these areas!
Diversity, Equity & Inclusion
You’ll find people from all walks of life here, with different cultures, beliefs, ages, outlooks and more. And we’re proud of our differences. So we’re dedicated to creating a workplace where everyone feels welcome, supported, and empowered to be their whole self at work.
Our five Colleague Networks play an important role in helping that happen – and have a real impact on our everyday working life here. Each is closely linked to our Diversity, Equity and Inclusion committee, and sponsored by a member of our Senior Leadership Team.
And we also have our Colleague Support groups, such as ManKind and Family Foundations, where colleagues can connect, and talk about issues that matter.
Similar Roles
-
Payments Systems and Change Analyst - 12 Month Fixed Term Contract
Job ID: 009273
Location: Bradford, UK, BD5 8LJ
Job type: Fixed Term - Full Time
Salary: From £34,200 Per Annum(Depending on Experience) Plus Bonus And Benefits
Apply now