Proposition Development Manager
Job ID: 009699
Location: Leeds, UK, LS1 8EQ
Job type: Fixed Term - Full Time
Salary: up to £58k dependent on experience
Apply now
Ready to make a real impact? At Yorkshire Building Society, we’re proud to be a mutual organisation that puts our customers at the heart of everything we do. Our purpose drives us, and now we’re looking for a Proposition Development Manager to join our team.
In this role, you’ll lead the creation of innovative customer propositions that champion customer needs to deliver our savings strategy. You’ll shape solutions for our customers’ today as well as anticipate what our customers’ will need in the future.
As the voice of the customer, you’ll inspire change, influence senior stakeholders, and collaborate with subject matter experts across the business. From concept to delivery, you’ll provide leadership and oversight throughout the proposition lifecyclefrom inception through to fully mobilised integration into the business.
We’ll give you the tools and support to grow your career while helping us evolve and innovate. Join a team where your ideas matter and your work really makes a difference.
What you’ll do:
- Lead the development of innovative customer propositions that champion customer needs and deliver our savings strategy.
- Identify, assess, and design solutions that meet the changing needs of our memberstoday and in the future.
- Act as the voice of the customer, influencing senior stakeholders and collaborating with subject matter experts across the business.
- Govern and oversee the proposition lifecycle, ensuring compliance and successful delivery into the business
- Be a great communicator, with ability to influence prioritisation and align to strategic goals.
What we’re looking for:
- Strong experience in product development or proposition management.
- Ability to lead change and engage stakeholders at all levels.
- Managing proposition performance and identifying opportunities for optimisation
- Supporting go-to-market planning and execution for new propositions
- Analysing customer insights and market trends to inform proposition strategy
- Managing proposition performance and market trends identifying opportunities for optimisation
- Supporting go-to-market planning and execution for new propositions
About you:
- Demonstrate leadership on strategic initiatives into actionable customer centric propositions
- Proven experience of successfully launching innovative solutions across different channels to maximise the customer experience
- Ability to assess the cost and complexity of implementation and weigh this up against the commercial value and benefits of a proposition
- Strong leadership skills and the ability to effectively engage diverse teams/SME’s to deliver sustained high performance
- An understanding of how financial services organisations operate and the associated regulatory environment
- Experience of managing robust and effective governance for commercial and product development activities
- A detailed understanding of the financial services industry, how products work and how value can be delivered to the customer
What’s in it for you:
- The opportunity to shape the future of our savings business.
- Competitive salary and benefits package
- Support to develop your career in a collaborative, purpose-driven organisation.
- A role where your ideas matter and your work truly makes a difference.
About Our Benefits
Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as…
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Our pension scheme (where you can get up to 11% from us)
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On target bonus of 7% (with the opportunity to earn up to a maximum 15%)
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Access to brilliant health benefits
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Life assurance at 6 times your salary
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25 days’ holiday (and the option to buy more)
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Cycle to work or an interest-free loan for an annual ticket
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Wellbeing resources and tools
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Retail and Leisure discounts
Learning & Development
Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.
These include...
- Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
- Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
- Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
- Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
- REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Diversity, Equity & Inclusion
You’ll find people from all walks of life here, with different cultures, beliefs, ages, outlooks and more. And we’re proud of our differences. So we’re dedicated to creating a workplace where everyone feels welcome, supported, and empowered to be their whole self at work.
Our five Colleague Networks play an important role in helping that happen – and have a real impact on our everyday working life here. Each is closely linked to our Inclusion and Diversity committee, and sponsored by a member of our Senior Leadership Team.
And we also have other colleague groups, such as ManKind and Family Foundations, where colleagues can connect, and start conversations that can be taken into the Networks.
Community and Charity
Ever since we started back in 1864, we’ve had a clear purpose – to do some good in our communities through helping people keep their savings safe. And helping everyone have a place to call home. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Our ways of working
We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. And help our colleagues get the most out of work, and take care of themselves, wherever they’re working.
Whether you’re in an office-based team or your team is spread across the country, you’ll have lots of chances to get together with your colleagues for those Moments that Matter – which are all about building wonderful relationships and strong bonds with your colleagues.
Find out more about our Ways of Working here:Similar Roles
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