People & HR,Administration
HR Assistant
Job ID: 009628
Location: Leeds, UK, LS1 8EQ
Job type: Permanent - Full Time
Salary: Up to £25,000 (depending on experience) + Bonus & Benefits
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We're excited to offer an outstanding opportunity to become part of our HR team at YBS. If you have a genuine enthusiasm for helping others and making a meaningful impact, we would love to hear from you.
You'll be joining a dynamic, fast-paced team that supports our colleagues throughout every stage of their journey from onboarding and payroll to career development and offboarding. Alongside this, you'll have the chance to contribute your talents to a forward-thinking programme of work as we continue to evolve and strengthen our core foundations.
About the Role
As part of the People Services function, you’ll act as the first point of contact for colleagues where digital channels are unavailable or where the query is too complex to be resolved through digital channels.
You’ll provide answers to queries relating to People policies, processes and systems and execute transactions relating to the colleague lifecycle that are not available through self-service.
As well as supporting our existing colleagues you’ll manage onboarding for new candidates joining YBS carrying out all the required pre-employment checks in line with the relevant regulatory and legislative guidance.
As a HR Assistant, you’ll have an important role in delivering the desired service levels and colleague experience and you’ll have a deep focus on operational excellence and continuous improvement.
About You
To succeed in this role you will have:
- Excellent customer service skills that enable you to build trust and put the colleague at the heart of the experience.
- Exceptional organisational skills, attention to detail and accuracy.
- Ability to effectively manage conflicting priorities.
- Ability to spot process efficiencies and effect changes that benefit the business and colleagues.
- Knowledge and experience of general HR practices.
Our Head Office teams are known as Enabling Functions. They're open, innovative, collaborative and always focused on doing what’s right.
And they’re here to support our colleagues by providing a range of high quality, head office services, including risk, HR, finance and marketing. Whatever team you join, you’ll discover that it’s a welcoming, supportive and inclusive place to be, with all the flexibility you need to make work a rewarding part of your life.
About Our Benefits
Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as…
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Our pension scheme (where you can get up to 11% from us)
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On target bonus of 7% (with the opportunity to earn up to a maximum 15%)
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Access to brilliant health benefits
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Life assurance at 6 times your salary
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25 days’ holiday (and the option to buy more)
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Cycle to work or an interest-free loan for an annual ticket
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Wellbeing resources and tools
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Retail and Leisure discounts
Learning & Development
Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.
These include...
- Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
- Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
- Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
- Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
- REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Diversity, Equity & Inclusion
You’ll find people from all walks of life here, with different cultures, beliefs, ages, outlooks and more. And we’re proud of our differences. So we’re dedicated to creating a workplace where everyone feels welcome, supported, and empowered to be their whole self at work.
Our five Colleague Networks play an important role in helping that happen – and have a real impact on our everyday working life here. Each is closely linked to our Inclusion and Diversity committee, and sponsored by a member of our Senior Leadership Team.
And we also have other colleague groups, such as ManKind and Family Foundations, where colleagues can connect, and start conversations that can be taken into the Networks.
Community and Charity
Ever since we started back in 1864, we’ve had a clear purpose – to do some good in our communities through helping people keep their savings safe. And helping everyone have a place to call home. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Hear from some of our people about what working at Yorkshire Building Society is like, and what it means for them…
Our ways of working and flexibility
We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. We help our colleagues get the most out of work, and take care of themselves, wherever they’re working.
We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Find out more about our Ways of WorkingMeet the Recruiter(s)
Olivia Lambert
Resourcing & Inclusion Specialist
Connect with Olivia LambertI recruit for the following business areas: Commercial (excluding digital channels), Internal Audit, People & Risk
I joined the Society in 2017, and throughout that time I have worked in several departments, learning and growing along the way. However, it wasn't until April 2022 that I finally discovered my passion, which is recruitment.
In my current role with the Resourcing & Inclusion team, I’ve had the opportunity to collaborate with many amazing teams across the business. I absolutely love helping hiring managers find their perfect candidates, and it's equally rewarding to assist candidates in landing their dream jobs.
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