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IT,Marketing

Digital Product Owner

Job ID: 009174

Location: Leeds, UK, LS1 8EQ

Job type: Fixed Term - Full Time

Salary: Circa £50,000 Dependent on Experience + Bonus & Benefits

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Digital Product Owner Intermediary Website

Fixed-Term Contract 12 Months

Are you a Digital Product Owner looking for your next opportunity? This is a fantastic chance to help shape the future of our intermediary website and play a key role in our digital transformation journey. You’ll be joining a supportive, inclusive and experienced team of Digital Product Owners and UX specialists, all passionate about delivering outstanding digital experiences for our customers.

This is a hybrid role with a mix of working from home and some onsite presence in our central Leeds office.

About the Role

As Digital Product Owner, you’ll take the lead in enhancing our intermediary and customer website journeys. Your focus will be on delivering seamless, engaging digital experiences that align with both commercial objectives and regulatory requirements. You will -

  • Lead digital development priorities and engagement initiatives that enhance the online experience for intermediaries and customers

  • Own the performance and customer experience of the website by defining user stories, setting acceptance criteria, and managing backlog prioritisation to maximise value

  • Collaborate closely with stakeholders and digital teams, providing insights that help shape and prioritise delivery

  • Champion the voice of the customer, ensuring end-to-end journeys are intuitive, valuable, and future-ready

  • Contribute to the development of business cases for larger change initiatives within your area

About you

You’re either an experienced Digital Product Owner or someone who’s already on the path and ready to take the next step. What matters most is your passion for creating exceptional digital experiences and your ability to bring people together to make them happen. What will you bring to the role?

  • Experience in web optimisation, particularly for intermediary audiences. Familiarity with mortgage products or working with brokers is a plusbut not essential

  • A strong understanding of agile methodologies, user-centred design principles, and digital change delivery

  • A proven track record of improving customer experiences through digital channels

  • Excellent communication and stakeholder management skills, with the ability to influence and engage across teams

If you’re excited by the idea of shaping the future of a key digital platform and making a real impact for our intermediary partners and customers, we’d love to hear from you.

Our Head Office teams are known as Enabling Functions. They're open, innovative, collaborative and always focused on doing what’s right.

And they’re here to support our colleagues by providing a range of high quality, head office services, including risk, HR, finance and marketing. Whatever team you join, you’ll discover that it’s a welcoming, supportive and inclusive place to be, with all the flexibility you need to make work a rewarding part of your life.

About Our Benefits

Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as...

  • Our pension scheme (where you can get up to 11% from us)

  • On target bonus of 7% (with the opportunity to earn up to a maximum 15%)

  • Access to brilliant health benefits

  • Life assurance at 6 times your salary

  • 25 days’ holiday (and the option to buy more)

  • Cycle to work or an interest-free loan for an annual ticket

  • Wellbeing resources and tools

  • Retail and Leisure discounts

Find out more about what we offer

Learning & Development

Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.

Colleague working on laptop at home

These include...

  • Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
  • Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
  • Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
  • Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
  • REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Learn about developing your career here

Diversity, Equity & Inclusion

You’ll find people from all walks of life here, with different cultures, beliefs, ages, outlooks and more. And we’re proud of our differences. So we’re dedicated to creating a workplace where everyone feels welcome, supported, and empowered to be their whole self at work.

Our five Colleague Networks play an important role in helping that happen – and have a real impact on our everyday working life here. Each is closely linked to our Inclusion and Diversity committee, and sponsored by a member of our Senior Leadership Team.

Proud Network icon
Women's Network icon
Accessibility Network icon
Parent and Carers' Network icon
Ethnicity Network icon

And we also have other colleague groups, such as ManKind and Family Foundations, where colleagues can connect, and start conversations that can be taken into the Networks.

Community and Charity

Ever since we started back in 1864, we’ve had a clear purpose – to do some good in our communities through helping people keep their savings safe. And helping everyone have a place to call home. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.

We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.

Hear from some of our people about what working at Yorkshire Building Society is like, and what it means for them…

There are not many businesses that support development like Yorkshire Building Society.

Olivia

Talent, Resourcing and Inclusion Specialist, Leeds

Our ways of working

Colleague smiling at phone in the office

We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. And help our colleagues get the most out of work, and take care of themselves, wherever they’re working.

Whether you’re in an office-based team or your team is spread across the country, you’ll have lots of chances to get together with your colleagues for those Moments that Matter – which are all about building wonderful relationships and strong bonds with your colleagues.

Find out more about our Ways of Working here:

Meet the Recruiter(s)

Sophie Harrison

Sophie Harrison

Resourcing & Inclusion Specialist

Connect with Sophie Harrison

I recruit for the following business areas: People, Risk, Internal Audit & Commercial (excluding digital channels)

I joined YBS in October 2021. Prior to this I spent 5 years working within other financial services, gaining experience in internal recruitment, and ultimately realising this was the career I was passionate about.

I have been fortunate enough throughout my years in recruitment to recruit for lots of different areas but I currently specialise in our head office functions, supporting hiring managers with their resourcing needs and supporting candidates to achieve their full potential throughout our recruitment process.

Liv_Image.jpg

Olivia Lambert

Resourcing & Inclusion Specialist

Connect with Olivia Lambert

I recruit for the following business areas: Commercial (excluding digital channels), Internal Audit, People & Risk

I joined the Society in 2017, and throughout that time I have worked in several departments, learning and growing along the way. However, it wasn't until April 2022 that I finally discovered my passion, which is recruitment.

In my current role with the Resourcing & Inclusion team, I’ve had the opportunity to collaborate with many amazing teams across the business. I absolutely love helping hiring managers find their perfect candidates, and it's equally rewarding to assist candidates in landing their dream jobs.

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Digital Product Owner

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