IT,Marketing
Digital Product Owner
Job ID: 009170
Location: Leeds, UK, LS1 8EQ
Job type: Secondment
Salary: Circa £50,000 Dependent on Experience + Bonus & Benefits
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Are you a Product Owner with experience of working in Agile & Waterfall environments? We have an exciting opportunity for a Digital Product Owner Mortgages and Enabling Services to join our growing team!
We are in a period of significant growth in digital mortgages and enabling services with a clear vision that is customer centric and this role will give you the brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being part of a friendly, inclusive and supportive agile team.
This is a hybrid role with remote working and 1 day per week in our central Leeds offices.
This is a 12-month fixed term contract
About the Role
As Digital Product Owner in Mortgages and Enabling Services, you’ll guide your squad to deliver great digital experiences for our customers. Delivering customer centric product and servicing features that have been designed and tested with our customers at the heart of our proposition development.
Your focus will be on undertaking appropriate measures, targeted development priorities and engagement initiatives that result in a first-class digital experience for our members. Underpinning this will be a commitment to aligning the digital product area to commercial and regulatory requirements
You’ll manage the performance and customer experience by defining stories, acceptance criteria and prioritisation of backlog to maximise customer value
You’ll also be a collaborative member of the wider Product Owner Community of Practice, providing insight and information to support your peers and build an environment of continuous improvement across the society.
About you
You will be a brilliant communicator and you’ll know how to work collaboratively to advocate passionately on behalf of the customer to deliver great customer experiences. What will you bring to the role? You will -
Have a proven track record as a Product Owner within digital and ideally have some knowledge of financial services and mortgages
Be committed to creating great customer experience and have proven experience of delivering this through rigorous customer testing and insight gathering
Bring strong guidance and the ability to communicate effectively with your scrum team and across varying levels in the organisation to gain sponsorship and drive customer value
Have Product Owner expertise that is coupled with experience of Agile & Waterfall methodologies and frameworks, as well as knowledge of digital change implementation, planning and evaluation
Be someone who builds strong relationships with key partners, and able to manage these through excellent engagement and influencing skills
Our Head Office teams are known as Enabling Functions. They're open, innovative, collaborative and always focused on doing what’s right.
And they’re here to support our colleagues by providing a range of high quality, head office services, including risk, HR, finance and marketing. Whatever team you join, you’ll discover that it’s a welcoming, supportive and inclusive place to be, with all the flexibility you need to make work a rewarding part of your life.
About Our Benefits
Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as...
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Our pension scheme (where you can get up to 11% from us)
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On target bonus of 7% (with the opportunity to earn up to a maximum 15%)
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Access to brilliant health benefits
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Life assurance at 6 times your salary
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25 days’ holiday (and the option to buy more)
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Cycle to work or an interest-free loan for an annual ticket
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Wellbeing resources and tools
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Retail and Leisure discounts
Learning & Development
Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.
These include...
- Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
- Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
- Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
- Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
- REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Diversity, Equity & Inclusion
You’ll find people from all walks of life here, with different cultures, beliefs, ages, outlooks and more. And we’re proud of our differences. So we’re dedicated to creating a workplace where everyone feels welcome, supported, and empowered to be their whole self at work.
Our five Colleague Networks play an important role in helping that happen – and have a real impact on our everyday working life here. Each is closely linked to our Inclusion and Diversity committee, and sponsored by a member of our Senior Leadership Team.
And we also have other colleague groups, such as ManKind and Family Foundations, where colleagues can connect, and start conversations that can be taken into the Networks.
Community and Charity
Ever since we started back in 1864, we’ve had a clear purpose – to do some good in our communities through helping people keep their savings safe. And helping everyone have a place to call home. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Hear from some of our people about what working at Yorkshire Building Society is like, and what it means for them…
Our ways of working
We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. And help our colleagues get the most out of work, and take care of themselves, wherever they’re working.
Whether you’re in an office-based team or your team is spread across the country, you’ll have lots of chances to get together with your colleagues for those Moments that Matter – which are all about building wonderful relationships and strong bonds with your colleagues.
Find out more about our Ways of Working here:Meet the Recruiter(s)
Sophie Harrison
Resourcing & Inclusion Specialist
Connect with Sophie HarrisonI recruit for the following business areas: People, Risk, Internal Audit & Commercial (excluding digital channels)
I joined YBS in October 2021. Prior to this I spent 5 years working within other financial services, gaining experience in internal recruitment, and ultimately realising this was the career I was passionate about.
I have been fortunate enough throughout my years in recruitment to recruit for lots of different areas but I currently specialise in our head office functions, supporting hiring managers with their resourcing needs and supporting candidates to achieve their full potential throughout our recruitment process.
Olivia Lambert
Resourcing & Inclusion Specialist
Connect with Olivia LambertI recruit for the following business areas: Commercial (excluding digital channels), Internal Audit, People & Risk
I joined the Society in 2017, and throughout that time I have worked in several departments, learning and growing along the way. However, it wasn't until April 2022 that I finally discovered my passion, which is recruitment.
In my current role with the Resourcing & Inclusion team, I’ve had the opportunity to collaborate with many amazing teams across the business. I absolutely love helping hiring managers find their perfect candidates, and it's equally rewarding to assist candidates in landing their dream jobs.
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