Change & Project Management,IT,Marketing
Design Squad Lead
Job ID: 009803
Location: Leeds, UK, LS1 8EQ
Job type: Fixed Term - Full Time
Salary: Circa £70,000 Dependent on Experience + Benefits
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As Design Squad Lead you will be accountable for the experience design transformation of the YBS mobile app and secure website. You’ll lead a small team of User Researchers, UX and Content Designers within an Agile delivery environment and work in partnership with Service Design, Product Owners, Developers and SMEs to deliver an outstanding inclusive mobile first experience for our customers and members.
Why join us now? We are at a very exciting place in our digital transformation journey and this role will give you the brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being part of a friendly, inclusive and supportive Agile team.
This is a hybrid role with remote working and some onsite presence in our central Leeds offices.
Fixed Term Contract 12 months
About the role
As Design Squad Lead, you’ll be passionate about making a difference by driving brilliant design practice, bringing the team and stakeholders on the journey with you. You will
Lead the overall design approach for mobile first transformation, ensuring customer’s needs are at the centre of our experience designs, and that designs are accessible, inclusive, FCA compliant and support the delivery of commercial targets
Communicate clearly and proactively with other teams and functions to manage stakeholder expectations and remove barriers to delivery
Focus the team on what is most important in the design of great customer experiences by ensuring standardised components and approaches are used across digital channels
Lead and embed best practice for mobile-first design and the design system
Manage demand pipeline from the transformation programme(s) and engage with business stakeholders to ensure your team are delivering to a high quality and hitting deadlines
About you
You will be a highly skilled design lead, a brilliant communicator, skilled at motivating a team and influencing stakeholders. You’ll know how to work collaboratively to advocate passionately on behalf of the customer to deliver great customer experiences. You’ll have
Expertise in designing great customer experience on mobile app, mobile and desktop web
Deep understanding of delivering accessible mobile first user interfaces with the ability to advocate for and drive inclusive design
Experience working within complex programmes of work with a wide range of stakeholders
Proven track record of designing usable and engaging digital experiences, demonstrating the ability to balance attractive visuals with commercial effectiveness, functionality & usability with fast paced delivery schedules
Demonstrable design leadership skills with line management experience including knowledge of mentoring and coaching colleagues
Experience of delivering design best practice in an Agile delivery model
Understanding of driving the uptake of a Design System within design teams
Our Head Office teams are known as Enabling Functions. They're open, innovative, collaborative and always focused on doing what’s right.
And they’re here to support our colleagues by providing a range of high quality, head office services, including risk, HR, finance and marketing. Whatever team you join, you’ll discover that it’s a welcoming, supportive and inclusive place to be, with all the flexibility you need to make work a rewarding part of your life.
About Our Benefits
Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as…
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Our pension scheme (where you can get up to 11% from us)
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On target bonus of 7% (with the opportunity to earn up to a maximum 15%)
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Access to brilliant health benefits
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Life assurance at 6 times your salary
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25 days’ holiday (and the option to buy more)
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Cycle to work or an interest-free loan for an annual ticket
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Wellbeing resources and tools
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Retail and Leisure discounts
Learning & Development
Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.
These include...
- Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
- Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
- Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
- Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
- REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Diversity, Equity & Inclusion
You’ll find people from all walks of life here, with different cultures, beliefs, ages, outlooks and more. And we’re proud of our differences. So we’re dedicated to creating a workplace where everyone feels welcome, supported, and empowered to be their whole self at work.
Our five Colleague Networks play an important role in helping that happen – and have a real impact on our everyday working life here. Each is closely linked to our Inclusion and Diversity committee, and sponsored by a member of our Senior Leadership Team.
And we also have other colleague groups, such as ManKind and Family Foundations, where colleagues can connect, and start conversations that can be taken into the Networks.
Community and Charity
Ever since we started back in 1864, we’ve had a clear purpose – to do some good in our communities through helping people keep their savings safe. And helping everyone have a place to call home. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Hear from some of our people about what working at Yorkshire Building Society is like, and what it means for them…
Our ways of working and flexibility
We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. We help our colleagues get the most out of work, and take care of themselves, wherever they’re working.
We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Find out more about our Ways of WorkingMeet the Recruiter(s)
Olivia Lambert
Resourcing & Inclusion Specialist
Connect with Olivia LambertI recruit for the following business areas: Commercial (excluding digital channels), Internal Audit, People & Risk
I joined the Society in 2017, and throughout that time I have worked in several departments, learning and growing along the way. However, it wasn't until April 2022 that I finally discovered my passion, which is recruitment.
In my current role with the Resourcing & Inclusion team, I’ve had the opportunity to collaborate with many amazing teams across the business. I absolutely love helping hiring managers find their perfect candidates, and it's equally rewarding to assist candidates in landing their dream jobs.
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