Digital Channels
Content Designer
Job ID: 009252
Location: Leeds, UK, LS1 8EQ
Job type: Fixed Term - Full Time
Salary: Circa 38,000 Dependent on Experience + Bonus & Benefits
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We have an exciting opportunity for an experienced Content Designer to join our team for a 6-month fixed term contract (with the possibility of extending).
The Content Design team are a friendly, learning focussed group of people. Be prepared to be involved in continuous improvement of our practice and ways of working!
This is a hybrid role with remote working and some onsite presence in our central Leeds or Bradford offices.
About the role
As Content Designer, you’ll be part of our thriving Content Design Team. Our purpose is to ensure that every single item of content is operating to our high standards and meeting customer needs.
We’re at a very exciting place in our digital transformation journey and this role will give you a brilliant opportunity to be part of it. We’re looking for people who want to be more than a cog in a machine, developing best practise as well as delivering change.
You'll work in a squad with various other roles depending on the project e.g. Product Owners, User Experience Designers, Business Analysts, and User Researchers.
About you
Please note this is not a graphic design, marketing, copywriting, or learning/ teaching role.
The successful candidate must have a proven track record working in a similar Content Design role. You’ll have -
Demonstrated expertise and a proven track record in Content Design
Collaborated within a multi-disciplinary team, including Product Owners, Designers, Business Analysts and Developers
Crafted and refined user-centred content and journeys, achieving efficiency and high-quality standards
Employed analytics, user feedback, and research to discern user needs, chart user journeys, and shape content strategy
Possess strong interpersonal skills, excelling in collaboration, influence, and championing positive customer experiences
Skill in managing personal workload and proactively contributing to team efforts
Experience of building Digital Assistance into journeys is desirable but not essential
Business Impact
We may be almost 160 years old, but we’re still leading the way when it comes to digital transformation. Our ever-growing IT, Transformation and Digital teams are embracing innovation to shape change. And drive us into the modern age of information, AI, and automation. All whilst keeping us, and our members, safe. So, they have a real impact on our transformation journey, and our future. And that means you can too!
Learning & Development
Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.
These include...
- Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
- Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
- Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
- Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
- REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Our ways of working and flexibility
We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. We help our colleagues get the most out of work, and take care of themselves, wherever they’re working.
We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Find out more about our Ways of WorkingAbout Our Benefits
Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as...
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Our pension scheme (where you can get up to 11% from us)
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On target bonus of 7% (with the opportunity to earn up to a maximum 15%)
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Access to brilliant health benefits
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Life assurance at 6 times your salary
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25 days’ holiday (and the option to buy more)
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Cycle to work or an interest-free loan for an annual ticket
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Wellbeing resources and tools
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Retail and Leisure discounts
Hear from some of our people about what working at Yorkshire Building Society is like, and what it means for them...
Meet the Recruiter(s)
Mike Peel
Resourcing & Inclusion Specialist
Connect with Mike PeelI partner with the following business areas on all things resourcing & inclusion: IT, Transformation, Data, Digital Channels, Finance and Financial Crime.
I joined the team in September 2021 and I absolutely love working for YBS! It’s a brilliant place to work, with an incredibly friendly, flexible and inclusive culture.
I’ve got lots of experience in Recruitment, Talent & HR across Retail, Charity and Financial Services. Throughout my career I’ve partnered with every head office function you can think of! Everything from Trading, Marketing and Finance through to HR, Property and Legal.
I love supporting people with their careers and development, so if you’d like to chat to me about what it’s like to work at YBS or want to find out more about our latest opportunities, then it would be great to connect!
Holly Gallagher
Resourcing & Inclusion Specialist
Connect with Holly GallagherSince joining YBS in June 2023, I have had the pleasure of supporting the wider business with all things recruitment. Covering IT, Transformation, Data, Digital Channels, Finance and Financial Crime.
YBS has been a great place to work both professionally and personally as I have been provided with the support to upskill and learn, and recently had the opportunity to undertake a Level 3 Data Technician Apprenticeship which has been truly amazing!
If you are keen to learn more about the culture here at YBS, or any current opportunities I'd love to hear from you!
Diversity, Equity & Inclusion
You’ll find people from all walks of life here, with different cultures, beliefs, ages, outlooks and more. And we’re proud of our differences. So we’re dedicated to creating a workplace where everyone feels welcome, supported, and empowered to be their whole self at work.
Our five Colleague Networks play an important role in helping that happen – and have a real impact on our everyday working life here. Each is closely linked to our Diversity, Equity and Inclusion committee, and sponsored by a member of our Senior Leadership Team.
And we also have our Colleague Support groups, such as ManKind and Family Foundations, where colleagues can connect, and talk about issues that matter.
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