Commercial Lending
Completions Specialist
Job ID: 009663
Location: Peterborough, UK, PE2 6YS
Job type: Fixed Term - Full Time
Salary: £23,700 to £35,500 dependant on experience
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Ready for something different?
An opportunity has arisen for a Completions Specialist to join a growing and exciting team based in our Peterborough office.
This is a 12-month secondment within Commercial Lending and will not only give you some exciting new challenges, but you’ll get the opportunity to develop in a supportive and growing business area.
About the Role
As a Completions Specialist, you’ll play a key role in managing transactions from the moment an offer is issued through to final completion, combining administrative precision with proactive case management. You’ll be responsible for delivering exceptional customer service while taking full ownership of a personal caseload, ensuring each case progresses smoothly and efficiently.
You’ll build and maintain strong working relationships with our commercial panel solicitors, acting as a reliable point of contact and ensuring all partiescustomers and brokers alikeare kept informed throughout the process. Your day-to-day tasks will also include pre-instructing panel solicitors, conducting offer checks, and monitoring a central inbox to ensure timely and professional responses.
In addition to managing communications, you’ll analyse customer requests and present balanced, comprehensive assessments of proposals and recommended actions to internal stakeholders. You’ll handle and resolve customer interactions with confidence and clarity, providing timely updates and maintaining a high level of service through clear and effective communication.
This role requires a proactive, organised individual who thrives on taking full ownership of their work and is committed to seeing each case through to successful completion.
About you
You’ll be a customer focused individual with experience within Mortgages (Commercial and Residential). This should be coupled with:
- Excellent Customer service skills experience of working with internal and external stakeholders
- High organisational skills to prioritise completions according to customer needs
- Having a solid understanding of mortgage processes and regulations
- Great communication skills with experience of working with internal and external stakeholders
Our commercial success
Here at Yorkshire Building Society, we’re blending a commitment to doing the right thing with genuine commercial success. We’re owned by our 3 million members, and we manage their £40 billion assets wisely. Whether it's through our savings, mortgage or commercial lending products, our Commercial Team creates and delivers the products our members need to help real life happen. And drive our commercial success.
About Our Benefits
Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as…
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Our pension scheme (where you can get up to 11% from us)
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On target bonus of 7% (with the opportunity to earn up to a maximum 15%)
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Access to brilliant health benefits
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Life assurance at 6 times your salary
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25 days’ holiday (and the option to buy more)
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Cycle to work or an interest-free loan for an annual ticket
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Wellbeing resources and tools
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Retail and Leisure discounts
Learning & Development
Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.
These include...
- Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
- Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
- Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
- Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
- REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Diversity, Equity & Inclusion And we also have our Colleague Support groups, such as ManKind and Family Foundations, where colleagues can connect, and talk about issues that matter.
You’ll find people from all walks of life here, with different cultures, beliefs, ages, outlooks and more. And we’re proud of our differences. So we’re dedicated to creating a workplace where everyone feels welcome, supported, and empowered to be their whole self at work.
Our five Colleague Networks play an important role in helping that happen – and have a real impact on our everyday working life here. Each is closely linked to our Diversity, Equity and Inclusion committee, and sponsored by a member of our Senior Leadership Team.
And we also have our Colleague Support groups, such as ManKind and Family Foundations, where colleagues can connect, and talk about issues that matter.
Our ways of working and flexibility
We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. We help our colleagues get the most out of work, and take care of themselves, wherever they’re working.
We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Find out more about our Ways of WorkingHear from our people
Meet the Recruiter(s)
Olivia Lambert
Resourcing & Inclusion Specialist
Connect with Olivia LambertI recruit for the following business areas: Commercial (excluding digital channels), Internal Audit, People & Risk
I joined the Society in 2017, and throughout that time I have worked in several departments, learning and growing along the way. However, it wasn't until April 2022 that I finally discovered my passion, which is recruitment.
In my current role with the Resourcing & Inclusion team, I’ve had the opportunity to collaborate with many amazing teams across the business. I absolutely love helping hiring managers find their perfect candidates, and it's equally rewarding to assist candidates in landing their dream jobs.
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