Customer Service & Support,Risk,Data & MI
Collections Senior Risk Analyst- 12 Month FTC
Job ID: 009762
Location: Leeds, UK, LS1 8EQ
Job type: Fixed Term - Full Time
Salary: Up to £52,000 Per Annum (Depending On Experience) + Bonus & Benefits
Apply now
We have an exciting opportunity for a Senior Collections Credit Risk Analyst to join our Credit Risk team here at YBS on a 12month fixedterm contract.
The Credit Risk team is an integral part of YBS’s Risk Centre of Excellence. We pride ourselves on working collaboratively with our colleagues in teams across the business, including Trading, New Product Development, Finance and Collections & Recoveries to ensure we’re identifying, mitigating and managing conduct and credit risks. This allows us to provide a fantastic experience for our customers and provides sustainable growth and performance for our members. Above all else, the Credit Risk function helps YBS to deliver real help with real lives in a safe and responsible way.
About the Role
As a Collections Senior Credit Risk Analyst you’ll be a key member of our team, leveraging your Credit Risk expertise to help YBS deliver its objectives. You will get the chance to be involved in a range of interesting projects and initiatives. Some of the areas you could be responsible for:
Develop our strategic support for existing borrowers, proactively seeking methods to ensure good outcomes for customers through development of our solutions and engagement strategies for borrower facing financial difficulties.
Analyse the performance and effectiveness of The Society’s solutions toolkit, to evolve the offerings, ensuring the borrowers are provided with the optimal opportunity to rehabilitate from financial difficulty.
Analysing portfolio and customer data. Build an in-depth understanding of the internal and external data held across the society drawing insight to inform the risk exposures and assurance levels across our retail lending portfolio.
Ensuring high quality, insightful credit risk analytics are produced. You will be responsible for the production of credit risk analytics that provides real insight and can be used to inform strategic decision-making.
Supporting others. You will use your expert knowledge and experience to support other team members as well as colleagues from across the business.
About You
Proven experience in Credit Risk or other similar analytically based roles.
Expert skills in data manipulation, SAS (or similar statistical packages), SQL and Microsoft Excel.
Knowledge of the retail mortgage market coupled with previous experience in strategy development for borrowers facing financial difficulty.
Outstanding analytical and problem-solving skills with the ability to identify trends or areas of concern within data.
Continuous improvement mindset and always looking for ways we can improve our processes.
Excellent communication skills with an ability to present findings and influence at a senior level
Our Head Office teams are known as Enabling Functions. They're open, innovative, collaborative and always focused on doing what’s right.
And they’re here to support our colleagues by providing a range of high quality, head office services, including risk, HR, finance and marketing. Whatever team you join, you’ll discover that it’s a welcoming, supportive and inclusive place to be, with all the flexibility you need to make work a rewarding part of your life.
About Our Benefits
Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as…
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Our pension scheme (where you can get up to 11% from us)
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On target bonus of 7% (with the opportunity to earn up to a maximum 15%)
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Access to brilliant health benefits
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Life assurance at 6 times your salary
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25 days’ holiday (and the option to buy more)
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Cycle to work or an interest-free loan for an annual ticket
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Wellbeing resources and tools
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Retail and Leisure discounts
Learning & Development
Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.
These include...
- Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
- Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
- Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
- Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
- REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Diversity, Equity & Inclusion
You’ll find people from all walks of life here, with different cultures, beliefs, ages, outlooks and more. And we’re proud of our differences. So we’re dedicated to creating a workplace where everyone feels welcome, supported, and empowered to be their whole self at work.
Our five Colleague Networks play an important role in helping that happen – and have a real impact on our everyday working life here. Each is closely linked to our Inclusion and Diversity committee, and sponsored by a member of our Senior Leadership Team.
And we also have other colleague groups, such as ManKind and Family Foundations, where colleagues can connect, and start conversations that can be taken into the Networks.
Community and Charity
Ever since we started back in 1864, we’ve had a clear purpose – to do some good in our communities through helping people keep their savings safe. And helping everyone have a place to call home. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Hear from some of our people about what working at Yorkshire Building Society is like, and what it means for them…
Our ways of working and flexibility
We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. We help our colleagues get the most out of work, and take care of themselves, wherever they’re working.
We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Find out more about our Ways of WorkingMeet the Recruiter(s)
Olivia Lambert
Resourcing & Inclusion Specialist
Connect with Olivia LambertI recruit for the following business areas: Commercial (excluding digital channels), Internal Audit, People & Risk
I joined the Society in 2017, and throughout that time I have worked in several departments, learning and growing along the way. However, it wasn't until April 2022 that I finally discovered my passion, which is recruitment.
In my current role with the Resourcing & Inclusion team, I’ve had the opportunity to collaborate with many amazing teams across the business. I absolutely love helping hiring managers find their perfect candidates, and it's equally rewarding to assist candidates in landing their dream jobs.
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