Asset Service and Configuration Management Analyst
Job ID: 009876
Location: Bradford, UK, BD5 8LJ
Job type: Permanent - Full Time
Salary: From £26,200.00 - £39,400.00 Dependant upon Experience + Bonus & Benefits
Apply now
We have an exciting opportunity for an IT Asset and Service Configuration Analyst to join our team. You’ll be responsible for ensuring the integrity of service assets and configuration items through an established and well maintained CMDB. Joining our Bradford based office (with working from home capability- travel to the office will be required 3 days per week), you will oversee all activities within the IT asset lifecycle; ensuring the value, cost and risk are all optimised for both hardware and software.
About the role
As IT Asset and Service Configuration Analyst, you’ll have the opportunity to
- Working within the IT asset lifecycle; ensure the value, cost and risk are all optimised for both hardware and software.
- Coordinate all ITAM activity across the organization to enable collaboration that reduces the life cycle costs and risks of all the IT assets deployed. Educating colleagues in all areas of the Asset Management life cycle.
- Ensure the integrity of service assets and configuration items through an established and maintained CMDB. Configure and maintain CMDB classes, attributes, and relationships to accurately reflect the IT Infrastructure.
- Work with Software Asset Managers undertaking software vendor audits, license validations, or financial audit requests.
- Develop roadmaps, policies and processes for IT Asset and Service Configuration and ensure these are executed and updated in line with best practice.
- As part of a continual service improvement programme, you will recommend improvements and efficiencies.
- Promote an environment of service and quality, whilst developing a culture of success and effective customer service management to ensure that all your customers’ expectations are exceeded.
About you
What will you bring to the role?
- Previous experience required, working in an Asset or Configuration Management team and processes involved within Asset and Configuration Management within an ITIL framework
- Knowledge of software licencing agreements and IT asset lifecycle management
- Previous experience using Service Now
- Excellent communication skills and attention to detail
- Strong analytical, organisational skills. Advanced Excel skills.
- The ability to manage multiple tasks and adhere to deadlines
- Previous experience of delivering a high level of customer service
About Our Benefits
Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as…
-
Our pension scheme (where you can get up to 11% from us)
-
On target bonus of 7% (with the opportunity to earn up to a maximum 15%)
-
Access to brilliant health benefits
-
Life assurance at 6 times your salary
-
25 days’ holiday (and the option to buy more)
-
Cycle to work or an interest-free loan for an annual ticket
-
Wellbeing resources and tools
-
Retail and Leisure discounts
Learning & Development
Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.
These include...
- Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
- Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
- Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
- Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
- REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Diversity, Equity & Inclusion
You’ll find people from all walks of life here, with different cultures, beliefs, ages, outlooks and more. And we’re proud of our differences. So we’re dedicated to creating a workplace where everyone feels welcome, supported, and empowered to be their whole self at work.
Our five Colleague Networks play an important role in helping that happen – and have a real impact on our everyday working life here. Each is closely linked to our Inclusion and Diversity committee, and sponsored by a member of our Senior Leadership Team.
And we also have other colleague groups, such as ManKind and Family Foundations, where colleagues can connect, and start conversations that can be taken into the Networks.
Community and Charity
Ever since we started back in 1864, we’ve had a clear purpose – to do some good in our communities through helping people keep their savings safe. And helping everyone have a place to call home. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Hear from some of our people about what working at Yorkshire Building Society is like, and what it means for them…
Our ways of working
We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. And help our colleagues get the most out of work, and take care of themselves, wherever they’re working.
Whether you’re in an office-based team or your team is spread across the country, you’ll have lots of chances to get together with your colleagues for those Moments that Matter – which are all about building wonderful relationships and strong bonds with your colleagues.
Find out more about our Ways of Working here:Similar Roles
-
Desktop Technology Engineer
Job ID: 009749
Location: Bradford, UK, BD5 8LJ
Job type: Permanent - Full Time
Salary: Up to £46,500 Dependent on Experience + Bonus & Benefits
Apply now -
Customer Service Team Leader- 12 Month FTC
Job ID: 009794
Location: Bradford, UK, BD5 8LJ
Job type: Fixed Term - Full Time
Salary: Up to £32,000 Per Annum (Depending on Experience) + Bonus & Benefits
Apply now