Administration
Facilities Support
Job ID: 009977
Location: Bradford, UK, BD5 8LJ
Job type: Permanent - Full Time
Salary: Circa £27,000 - £29,000 + Benefits
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Do you have good DIY skills and a proven track record working in Facilities? We have an exciting opportunity for a motivated individual to join our Facilities department in Bradford where you will be responsible for providing essential facility support across the business.
This role is based at our Bradford Head office, but a driving licence is essential, as you will be required travel to our other office sites in Leeds & Peterborough, plus local branches and our storage facilities.
There is a requirement for standby and call out between 1st November 31st March with this role, schedule to be agreed.
About the role
As our Facilities Support you’ll ensure that all facilities are maintained in good order and you will be our front line of defence for all facilities tasks. Alongside this, you’ll -
Support the Facilities Manager to oversee the provision of services by a range of external contractors required to maintain office locations services in good order. e.g. cleaners, catering, security, waste disposal services, window cleaners
Conduct thorough walk arounds of the site to ensure the good safety of the building and its occupants, that faulty services and furniture are fixed promptly and that confidentiality of information contained in the work area is not prejudiced
Ensure that all jobs logged for the Facilities team with the Helpdesk are responded to and completed within required timescales
Ensure any health and safety issues/ near misses are logged as appropriate and support any rectifications
Work with IT and space planning to facilitate office moves, providing exceptional colleague experience
Act as call out facility for Out of Hours car park winter maintenance procedures as per agreed rota
Provide support and solutions to enable stakeholders to deliver training courses, conferences, team building/ charity events
About you
With previous experience in a similar ole, you will have knowledge, understanding and experience of structured facilities techniques. Alongside this you’ll have -
- The ability to formulate solutions based on good practice and previous experience
- Good general DIY skills, including fixing furniture, replacing carpet tiles, adjusting doors and general decorating
- Great customer service skills coupled with experience of maintaining internal and external stakeholder relationships
- The ability to work independently within a range of procedures and standards, applying a degree of judgement within set frameworks
- Knowledge and understanding of Health and Safety
- Driving licence, as travel is required between various sites
Our Head Office teams are known as Enabling Functions. They're open, innovative, collaborative and always focused on doing what’s right.
And they’re here to support our colleagues by providing a range of high quality, head office services, including risk, HR, finance and marketing. Whatever team you join, you’ll discover that it’s a welcoming, supportive and inclusive place to be, with all the flexibility you need to make work a rewarding part of your life.
About Our Benefits
Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as…
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Our pension scheme (where you can get up to 11% from us)
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On target bonus of 7% (with the opportunity to earn up to a maximum 15%)
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Access to brilliant health benefits
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Life assurance at 6 times your salary
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25 days’ holiday (and the option to buy more)
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Cycle to work or an interest-free loan for an annual ticket
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Wellbeing resources and tools
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Retail and Leisure discounts
Learning & Development
Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.
These include...
- Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
- Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
- Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
- Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
- REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Diversity, Equity & Inclusion
You’ll find people from all walks of life here, with different cultures, beliefs, ages, outlooks and more. And we’re proud of our differences. So we’re dedicated to creating a workplace where everyone feels welcome, supported, and empowered to be their whole self at work.
Our five Colleague Networks play an important role in helping that happen – and have a real impact on our everyday working life here. Each is closely linked to our Inclusion and Diversity committee, and sponsored by a member of our Senior Leadership Team.
And we also have other colleague groups, such as ManKind and Family Foundations, where colleagues can connect, and start conversations that can be taken into the Networks.
Community and Charity
Ever since we started back in 1864, we’ve had a clear purpose – to do some good in our communities through helping people keep their savings safe. And helping everyone have a place to call home. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Our ways of working and flexibility
We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. We help our colleagues get the most out of work, and take care of themselves, wherever they’re working.
We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Find out more about our Ways of WorkingMeet the Recruiter(s)
Olivia Lambert
Resourcing & Inclusion Specialist
Connect with Olivia LambertI recruit for the following business areas: Commercial (excluding digital channels), Internal Audit, People & Risk
I joined the Society in 2017, and throughout that time I have worked in several departments, learning and growing along the way. However, it wasn't until April 2022 that I finally discovered my passion, which is recruitment.
In my current role with the Resourcing & Inclusion team, I’ve had the opportunity to collaborate with many amazing teams across the business. I absolutely love helping hiring managers find their perfect candidates, and it's equally rewarding to assist candidates in landing their dream jobs.
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