Administration
Payments Administrator - Secondment Until 30/04/2027
Job ID: 010383
Location: Bradford, UK, BD5 8LJ
Job type: Secondment
Salary: Level 7 - Coordinator
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Level 7 - Coordinator
Payments Administrator: get closer to the engine room of Payments Operations
Looking to broaden your knowledge of how payments really work behind the scenes? This 910-month secondment is a great opportunity to build practical experience across investigations, exception management, controls and operational problem solving, while playing a hands-on role in delivering accurate, timely outcomes for customers, colleagues and the Society.
You’ll be joining a team where attention to detail matters, but so does curiosity, ownership and a willingness to get stuck in. If you want to develop your understanding of payments operations, build confidence working with data and stakeholders, and gain exposure to a fast-moving area that touches many parts of the organisation, this could be a brilliant next step.
About the role
As a Payments Administrator, you’ll support the effective running of day-to-day payments and banking processes, helping to make sure transactions, reconciliations, investigations and exceptions are managed accurately, efficiently and within agreed timescales.
- Play an active role in core Payments Operations activity, including reconciliations, reviewing exceptions, resolving discrepancies and supporting payment-related queries.
- Help identify, investigate and escalate issues, risks or unusual activity, making sure outcomes are managed effectively and audit trails are clear.
- Build breadth across payment and banking processes by working with internal teams, branches, agencies and external partners to keep activity moving and support strong operational outcomes.
About you
You’ll be someone who enjoys working accurately, solving problems and building your knowledge in a role.
- You’ll bring strong attention to detail, good numeracy skills and the ability to manage competing priorities across daily operational deadlines.
- You’ll be confident working with data and Microsoft Office tools, particularly Excel, and comfortable investigating queries or discrepancies to understand what has happened and what needs to happen next.
- You’ll communicate clearly, build positive working relationships and be proactive in spotting opportunities to improve processes, reduce manual effort and strengthen customer or operational outcomes.
This a hybrid Role with the requirement to work in Yorkshire Drive at least 2 days a week
Our Head Office teams are known as Enabling Functions. They're open, innovative, collaborative and always focused on doing what’s right.
And they’re here to support our colleagues by providing a range of high quality, head office services, including marketing. Whatever team you join, you’ll discover that it’s a welcoming, supportive and inclusive place to be, with all the flexibility you need to make work a rewarding part of your life.
About Our Benefits
Everyone’s different. That’s why we offer a wide range of benefits and rewards that we think you’ll love – whatever’s important to you, and whatever stage of life you’re at. Such as…
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Our pension scheme (where you can get up to 11% from us)
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On target bonus of 7% (with the opportunity to earn up to a maximum 15%)
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Access to brilliant health benefits
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Life assurance at 6 times your salary
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25 days’ holiday (and the option to buy more)
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Cycle to work or an interest-free loan for an annual ticket
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Wellbeing resources and tools
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Retail and Leisure discounts
Learning & Development
Everyone can build a career path they love here. And that’s because we offer a wide range of programmes, opportunities and more to help you learn, grow, and develop – and reach your full potential.
These include...
- Personal Growth Toolkits - a range of materials that help you discover your strengths, identify your goals, and your next steps.
- Secondment and Stretch opportunities – helping you gain experience in different areas of our business and new ways of working.
- Learning Champion Network – opportunities to work outside of your immediate area and build new skills.
- Apprenticeships and Professional Qualifications – a range of brilliant apprenticeships and programmes available to everyone.
- REACH Diverse Leadership Programme – helping our Black, Asian and Ethnically Diverse leaders progress into senior leadership roles.
Our Colleague Networks & Groups
Our Vision is to be a leading organisation that embraces diversity, champions equity, and creates an inclusive environment where all individuals regardless of their background or identity feel valued, empowered and supported.
Our Colleague Networks and Groups are designed to amplify the voices of diverse groups and provide a structured route to effect real change. They provide a safe space and use colleague feedback to support the progression of our DEI Strategy. Our eight networks and groups are:
Our ways of working and flexibility
We know there’s no single right way of working that fits everyone. That’s why we’re not trying to find one. Instead, we’re doing everything we can to make sure that when we’re working flexibly, together and apart, we’re working at our best. We help our colleagues get the most out of work, and take care of themselves, wherever they’re working.
We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Find out more about our Ways of WorkingCommunity and Charity
Ever since we started back in 1864, we’ve had a clear purpose – to do some good in our communities through helping people keep their savings safe. And helping everyone have a place to call home. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
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