Norwich & Peterborough Building Society is a local building society through and through, with most of our branch colleagues coming from local communities. Our 800-strong team focuses on providing the highest standards of service instead of generating profits for shareholders. And just like the rest of YBS, all profits are reinvested into the business to create better products and better branches.
Joined us 21 years ago
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I joined YBS as a Customer Consultant from the Travel industry and now (4 promotions later!) I’m a Branch Manager. It just shows how people can really get on here. I’m proud that we always put our customers and our people first and I’m excited about the challenges and development that lie ahead in my career at YBS.
Joined us 3 years ago
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Before I worked here I was a delivery driver and I was delighted YBS wanted to give me a chance to change careers and put my natural bubbly personality to good use. I still can’t believe how open everyone is – we all talk to each other on the same level – especially the senior managers who are always ready to chat about work with you.
Joined us this year
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I’ve just joined YBS on a Level 6 Apprenticeship programme and I’m looking forward to getting the equivalent of a degree qualification and getting loads of work experience at the same time. More than that though, I’ll be doing it all debt free and earn a really good salary at the same time! I love it here – everyone is really professional but still friendly and welcoming.
Joined us 2 years ago
Click to read about Gina’s work/life balance.
YBS gives me the chance to maintain the right balance between building a rewarding career and bringing up my little boy. We’re all treated like grown-ups and in return for the respect we get we work hard and really care about doing a great job.
Joined us this year
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I joined just a few weeks ago and I love it – it’s the best decision I ever made. My team and last year’s apprentice are great and have made me feel really supported and welcome – I’m so excited about my future here.
Joined us 5 years ago
Click to read about putting customers first.
I enjoy helping YBS improve, saving time and money so that we can concentrate on delivering great customer and colleague experiences. It’s great working here because we really care about customers which makes every day different and challenging – in a positive way though!