At the heart of our changing business, our IT, transformation and digital teams drive a variety of projects to constantly transform the way we do things and help us achieve our future digital ambitions.
Together we’ve transformed our digital customer experience. We’ve removed 500,000 pieces of paper and digitised our business to reduce costs, improve the way we work and enable us to spend more time meeting the needs of our members.
Supporting positive change, our IT, transformation and digital colleagues help to shape our future and drive our digital journey. Here, you won’t be a small cog. You’ll see the full IT lifecycle, working on projects from start to finish. While your work will be meaningful, making a big impact on the lives of our members.
Partnering with teams across our business and people at every level, our ambitious plans and innovative solutions make life better for our members and colleagues. Developing agile methodologies and investing in our digital roadmap, we’re moving to open banking and self-service through innovative apps and streamlined processes.
Always looking ahead, we’re investing in new tech and shaping our systems, architecture and processes to support our award-winning services. As part of our team, you’ll see the bigger picture, take ownership of your work and be involved at every stage of a project.