At the heart of our changing business, our IT, transformation and digital teams drive a variety of projects to constantly transform the way we do things and help us achieve our future digital ambitions.

Together we’ve transformed our digital customer experience. We’ve removed 500,000 pieces of paper and digitised our business to reduce costs, improve the way we work and enable us to spend more time meeting the needs of our members.

Supporting positive change, our IT, transformation and digital colleagues help to shape our future and drive our digital journey. Here, you won’t be a small cog. You’ll see the full IT lifecycle, working on projects from start to finish. While your work will be meaningful, making a big impact on the lives of our members.

Partnering with teams across our business and people at every level, our ambitious plans and innovative solutions make life better for our members and colleagues. Developing agile methodologies and investing in our digital roadmap, we’re moving to open banking and self-service through innovative apps and streamlined processes.

Always looking ahead, we’re investing in new tech and shaping our systems, architecture and processes to support our award-winning services. As part of our team, you’ll see the bigger picture, take ownership of your work and be involved at every stage of a project.

Who we look for

We look for a diverse range of people in our IT, Transformation & Digital teams, what unites them is their desire to support our digital roadmap.

IT team – all-rounders who want to work with a variety tech, can adapt as our business changes and understand legacy systems and infrastructure.
Transformation team – strong communicators with experience of an agile environment and the confidence to challenge ways of working.
Digital team – creative and inquisitive minds with a keen eye for detail and flair for innovation.
DMIBS (Data MI and Business Services) – know how to use data to drive organisational performance and make financially beneficial decisions.

Want to join the team?

Apply Join Our Talent Community